Shipping Policy

At BLOOM & FOREVER, we ensure every order is carefully packaged and fully insured for your peace of mind. Enjoy smooth and reliable delivery across Australia and New Zealand.

1. Free Shipping

We offer free standard delivery for all orders over AU$99:

  • Australia-wide

  • New Zealand-wide

All free shipping orders are fully insured and carefully packaged to arrive safely.

2. Delivery within Australia

We deliver to all states and territories:
NSW, ACT, VIC, QLD, SA, TAS, WA & NT

  • Processing Time: 1–2 business days

  • Shipping Options:

    • Standard shipping from $9.90 :  2–5 business days metro

    • Express shipping from $14.90 :  1–3 business days metro

Once your order is dispatched, you’ll receive a confirmation email or text message containing a tracking ID and a link to follow your package. You can also track your order via our [Tracking Page].
Please allow 12–24 hours for tracking updates to appear.

3. Delivery to New Zealand

  • Processing Time: 1–2 business days

  • Shipping Options:

    • Standard shipping from $9.90 :  4–7 business days metro

    • Express shipping from $14.90 : 2–5 business days metro

All orders are fully insured and carefully packaged to ensure safe delivery.

4. Shipping Address Responsibility

It is the buyer’s responsibility to ensure the shipping address entered is correct.

We do our best to speed up processing and shipping, so there is a small window to correct any incorrect addresses.
If you believe you have provided an incorrect shipping address, please contact us immediately:
📧 support@bloomforever.com.au

5. Lost or Stolen Packages

BLOOM & FOREVER is not responsible for lost or stolen packages.

  • If tracking shows your order as delivered but you have not received it, please contact your shipping carrier directly (information provided in your tracking details).

  • For assistance, reach out to our customer support team:
    📧 support@bloomforever.com.au

6. Important Notes

  • For urgent orders, please select Express Shipping at checkout.

  • Delivery times are estimates and may vary due to weather, public holidays, or carrier delays.

  • Add-on items are only available as part of a gift order. They cannot be purchased or shipped separately.