Privacy Policy

Welcome to BLOOM & FOREVER.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase from our store.

1. Information We Collect

When you make a purchase from our store, we collect the personal information you provide, such as your name, billing and shipping address, email address, and phone number.

When you browse our website, we also automatically receive your device’s Internet Protocol (IP) address to help us understand your browser, operating system, and improve your experience.

If you choose to subscribe to our email updates, we may send you information about new products, special offers, and other updates — only with your permission.

2. Consent

How We Obtain Your Consent

When you provide personal information to complete a transaction, verify your payment, arrange delivery, or return a purchase, we assume your consent for that specific purpose.

If we ask for your information for a secondary reason — such as marketing — we will either ask you directly for your consent or provide an option to decline.

Withdrawing Your Consent

If you change your mind after opting in, you may withdraw your consent at any time by contacting us 

3. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

4. Shopify Platform

Our store is hosted on Shopify Inc., which provides the online e-commerce platform allowing us to sell our products and services to you.

Your data is stored securely through Shopify’s data storage systems and databases behind a firewall.

Payments

If you choose a direct payment gateway, your credit card details are encrypted and processed securely in compliance with PCI-DSS (Payment Card Industry Data Security Standard).
Your transaction information is stored only as long as necessary to complete your order, then deleted.

All direct payment gateways comply with PCI-DSS standards managed by the PCI Security Standards Council, which includes brands such as Visa, Mastercard, American Express, and Discover.

5. Third-Party Services

We may use third-party providers (e.g., payment processors, shipping companies, analytics tools) to help operate our business. These providers will only collect and use your information as needed to perform their specific services.

Some of these providers may be located in or have facilities in a different country than you. If your transaction involves one of these third parties, your information may become subject to that country’s laws.

Once you leave our website or are redirected to a third-party site or app, this Privacy Policy no longer applies. We recommend reviewing their privacy policies for more information.

6. Security

We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.

When you provide payment information, it is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.
While no online transmission is 100% secure, we comply with all PCI-DSS standards and apply additional security measures to protect your data.

7. Cookies

We use cookies to enhance your browsing experience.
Cookies are small data files that help us remember your preferences and improve site performance.

Common cookies used include:

  • _session_id: Helps Shopify store session details (referrer, landing page, etc.)

  • _shopify_visit: Used to track site visits (expires after 30 minutes)

  • _shopify_uniq: Counts the number of visits from a single customer (expires next day)

  • cart: Stores cart contents (expires after 2 weeks)

  • _secure_session_id: Maintains a secure session

  • storefront_digest: Used to verify access if the store is password protected

You can choose to disable cookies in your browser settings, though some features of the website may not function properly without them.

8. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for your minor dependents to use this site.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates take effect immediately upon posting to the website.

If we make significant changes, we will notify you on this page so you understand what information we collect, how we use it, and under what circumstances it may be disclosed.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.

10. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy, please contact us at:
📧 support@bloomforever.com.au